Engagement numbers have not changed much in the years that the Gallup Organization has been keeping track. In america, employee participation numbers hover around 30%. In the rest of the world, the picture is even bleaker – only about 13% of employees are engaged.
Just what are the traits of a rock star worker? Here are seven attributes that you’ll find in many members of the elusive group.
Responsible: Top performers take ownership of whatever job they’re working on and set high standards for their performance. They’re only satisfied when your customers are singing your company’s praises. In order words, they share the credit and take the blame.
Optimistic: Regardless of what is happening, they are programmed to look for the good in people, jobs, and situations. They are energetic, enthusiastic and confident in their job and how the members of their team work together. They look at obstacles as challenges to overcome as they are eager to grow and open to change. They have a positive outlook and could be counted on to lighten up the room when they are around.
Creative: Rockstar employees are able to examine all sides of a problem and come up with a lot of new and exciting options. They aren’t afraid of failure, as they know that part of being successful is having to fail from time to time. They have the exceptional ability to use out-of-the-box thinking to develop new methods for studying and solving problems.
Kind: Engaged employees have excellent people skills and have an extensive network of people who know, like and trust them. They get to know people as individuals and abide by the “do unto others as THEY would have done unto them” rule.
Studious: Your top talent needs to be better tomorrow than they are now. Top actors invest in themselves and their skills so they can grow and develop both professionally and personally. They love to learn, and they look for any chance they can to gain knowledge about a variety of subjects. If they aren’t sure of something, they’ll do the research necessary to discover the answer.
Team players: Gallup shows that actively engaged workers have a strong network. Engaged employees concentrate on lifting others as they climb and enjoy sharing the spotlight of their accomplishments because they realize they did not do it alone. Although they may take the lead on projects, they have a clear connection between team activities and the team’s purpose. They allow others to enjoy the work and the journey with them.
Action-oriented: Average workers make to-do lists. Rock stars set their priorities and get the work done. They do not hesitate based on fear or indecision, they look at the situation and take action based on the information that they have at the time they receive it. Because”objects in motion tend to stay in motion,” rock stars choose to”fail forward” and keep the momentum going. Their passion for what they do helps them know when to compromise with others and when to stand firm.
Risk-taker: Natural leaders aren’t afraid to shake up the status quo. They make the choices necessary and push the limits of their comfort zone. They take bold action toward their objectives. They feel that if they are not making mistakes, they are not learning. They love to propose new ideas and new ways of thinking, and their fire inspires others to take their lead.
Take some time to notice when your ROCK STAR workers are accomplishing great things. You can then incorporate their ideas and methods into new hire training and developing the rest of your team. When you utilize the best practices learned from your actively engaged workers, you acknowledge their worth to your organization and help the rest of your team move your company ahead.